Manager, Customer Operations (Hiring Immediately)

Manager, Customer Operations As a Manager, Customer Operations, you’ll get to serve as the central operational intelligence hub connecting our Relogistics division’s field operations across 42 locations with Walmart supply chain leadership. This is a solutions-driven role — one that doesn’t just identify problems but owns the path to resolving them. From data integrity and reporting accuracy to technology-driven innovation, this position is accountable for delivering real, measurable outcomes that keep our Walmart partnership running at peak performance while eliminating the manual burdens that slow our network down. Key Responsibilities Draw on firsthand operations experience to identify where field teams are losing time, accuracy, or visibility — and lead the development of practical, technology-driven solutions that work on the ground. Partner with IT and operations leadership to scope, test, and implement technology solutions that automate recurring manual reporting obligatio...