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Manager, D+TT Command Centre IT Support (Singapore Based)

Marriott International

Singapore, Singapore, Singapore Full time June 05, 2026
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Opportunity Description

DURATION: October 2026 – December 2027 (2 Headcounts)

LOCATION: Singapore


JOB SUMMARY


The Command Center IT Support role provides hands-on technical support within the Command Centre and to hotels during the Power of M transition, including cutover and hypercare. Working on a rotating 24x7 shift roster (nights, weekends and public holidays), the role triages incidents, resolves common end-user and workstation issues, assists with network/connectivity challenges, and ensures accurate ticket logging and escalation using ServiceNow and Jira.


Key Responsibilities

  • Provide Level 1/2 technical support for Command Centre associates during assigned shifts, including guidance on tools, processes, and technical triage.
  • Support hotels requesting technical assistance during cutover and hypercare, providing timely troubleshooting, guidance, and clear communications.
  • Troubleshoot connectivity issues impacting hotel ...
    • Full time Computer Occupations

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    Opportunity Details

    Location Singapore, Singapore
    Country Singapore
    Type Full time
    Category Computer Occupations
    Posted June 05, 2026
    Deadline July 15, 2026

    About Marriott International

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    Marriott International

    Singapore, Singapore

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