Manager, Final Mile Carrier Strategy

Manager, Final Mile Carrier Strategy

**Overall Job Summary**

This role is responsible for developing and executing final mile delivery strategies, including carrier selection, diversification, and optimization, to drive efficient, scalable, and high-quality delivery experiences that support business growth. The position leads carrier performance management through KPIs, scorecards, and business reviews while serving as the primary owner of operational and financial outcomes across the delivery network. Additionally, this role partners cross-functionally to optimize fulfillment flows, leverage data to improve network efficiency, and enhance end-to-end processes, technology, and customer experience.

**Essential Duties and Responsibilities (Min 5%)**

+ Establish and execute a carrier strategy roadmap focused on efficiency, scalability, and customer experience, leveraging data insights to prioritize and implement high-impact improvements.
+ Build smal...