Manager HR Shared Services

At Houston Methodist, the Manager HR Shared Services position oversees the operations of the HR Shared Services team, which provides first-line (Tier 1 and Tier 2) support to Houston Methodist employees for Absence, Benefits, Payroll, Compensation, and other designated areas. This position leads and manages the HR Shared Services team, providing guidance, training, and support to ensure high performance and continuous professional development; foster a collaborative and positive work environment within the team. The Manager HR Shared Services position champions the employee experience by ensuring HR shared services meet the needs of employees and provide timely resolutions to inquiries or issues through regular team meetings and shared communications to ensure the team is aware of changes. This position establishes performance metrics and monitors team effectiveness in resolving inquiries and transactions. The Manager HR Shared Services position builds effective working partnerships wi...