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Manager - IT Product Support

MY009 Marsh & McLennan Asia Business Services Sdn. Bhd.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full time June 20, 2026
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Opportunity Description

Description:

We are seeking a talented individual to join our IT Product Support team at Marsh. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working three days in office.

Application Support Manager

This role is responsible for managing daily application support operations, ensuring timely resolution of technical issues, and collaborating with business and technical stakeholders to enhance service delivery and operational efficiency.

We will count on you to:

  • Lead, mentor, and develop a high-performing application support team focused on operational excellence and continuous improvement.
  • Oversee incident, problem, and vendor case management processes for SaaS applications to minimize downtime and business impact.
  • Manage vendor relationships with a focus on case escalation processes for SaaS applications, ...
    • Full time Operations Specialties Managers

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    Opportunity Details

    Location Kuala Lumpur, Federal Territory of Kuala Lumpur
    Country Malaysia
    Type Full time
    Category Operations Specialties Managers
    Posted June 20, 2026
    Deadline July 30, 2026

    About MY009 Marsh & McLennan Asia Business Services Sdn. Bhd.

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    MY009 Marsh & McLennan Asia Business Services Sdn. Bhd.

    Kuala Lumpur, Malaysia

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