Manager Media and External Communications

Lead and deliver KiwiRail’s media and external communications strategy across Aotearoa

Permanent leadership role based in Auckland or Wellington
Shape reputation, manage risk, and drive high‑impact storytelling in a complex environment

Position Description

He whakamārama mō te tūranga mahi | About the role:
KiwiRail is undergoing significant transformation to modernise and grow our rail and ferry services across Aotearoa. As our Manager, Media & External Communications, you’ll lead how we show up externally — shaping public perception, strengthening our reputation, and ensuring clear, consistent storytelling across all channels. Reporting to the GM Stakeholder Engagement & Communications, you will lead a high-performing team and deliver strategic, insight-led communications that support KiwiRail’s priorities. You’ll operate in a dynamic, high-profile environment, providing trusted advice to senior leaders and ensuring we respond effectively to both ...