Manager of Quality & Operational Risk Excellence

Global Operational Risk & Resilience Oversight is an independent risk function that provides risk and controls guidance to a variety of stakeholders to ensure operational risks are appropriately managed and aligned with risk appetite. The department is responsible for providing independent oversight of policies, procedures, and standards concerning the measurement, monitoring, control, and reporting of risks.

The position of Manager – Quality and Operational Risk Excellence reports directly to the AVP of ORRO Governance and Risk Program Oversight . This role is part of the Quality & Operational Risk Excellence (QORE) program to execute reviews and validate the effectiveness of first‑line execution and second‑line oversight and challenge.

The role will also provide advice to the first line of defense businesses to ensure that operational risk management tools are effectively used to identify, assess, and monitor operational risks.

The...