Manager of Service Delivery Operations

Elevate client service at Livingston by managing service delivery operations as Manager. Oversee teams to ensure timely and accurate customer interactions.
As a Manager of Service Delivery Operations at Livingston, you will coordinate communication and service delivery with clients. Your leadership will maintain high standards in operations while balancing costs. This position is integral in enhancing client satisfaction through structured support and ongoing team development.
Key Responsibilities:
• Lead and coach the Service Delivery Team daily.
• Ensure operations align with corporate governance.
• Implement strategic client service enhancements.
• Monitor team performance against corporate metrics.
• Stay updated on regulatory changes for compliance.
Requirements:
• Six years of related experience in service management.
• Experience in budget management and operations.
• Strong analytical and problem-solving skills.
• Proven client service orient...