Manager of Technical Services and M&R

Location : Singapore

General

The Manager of Technical Services and M&R, has full responsibility over all M&R processes, depot vendor management and the administration of SeaCube’s depot quality control processes of the Asia Pacific Region.

Main Responsibilities

• Manage repair vendors/depots within the region
• Assess and establish a tariff of repair costs for the verification of off-hire estimate accuracy.
• Monitor and control overall depot off hire repair costs and repair quality.
• Handle and solve customer off hire dispute
• Manage the customer interactions required to obtain approval of off hire damages as efficiently as possible, including the handling of customer disputes.
• Handle all owner repair approval
• Handle all technical and M&R related issues as they arise, including dispute resolution.
• Perform physical depot ...