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Manager Operations

0000055801 RBC Shared Services Malaysia Sdn. Bhd.

Putrajaya, Selangor, Malaysia Full time June 07, 2026
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Opportunity Description

Job Description

  • Process Management - Manage timely completion of operational processes and strict adherence to controls to maintain target service levels.
  • Operational Governance - Reviewing process procedures periodically. Develop & implement comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.
  • Develop & implement comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.
  • Technical Oversight - Ensure technical quality, system or architecture decisions, and best practices in process are maintained. Stay current with relevant technologies and industry trends.
  • Project Management & Delivery - Oversee project timelines, resource allocation and monitor progress and remove blockers to ensure on-time delivery.
  • Continuous Process Improvement – Drive and track automation initiatives to streamline ...
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