Manager, PayPlan Operational Support

JOB DESCRIPTION

Location: Hybrid | Downtown, Toronto

Duration: 12 Months

Our client, a leading financial institution in Downtown Toronto, is looking for a Manager, PayPlan Operational Support to execute ad-hoc operational tasks for virtual card management. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role

This role will include multiple operational support items but no two days will look the same. The primary focus on the role will be on:

• Supplier Management: Execute routine supplier-related administrative and operational tasks as assigned
• Production Support: Manage and triage incoming support tickets, prioritizing by severity and business impact
• COB Controls: Monitor and maintain COB control procedures and compliance requirements
• Exception File Review : Identify, assess, and triage exception fil...