Manager, Practice Development Consulting, REF, SEA

Practice Consulting & Business Performance Advisory Conduct structured clinic audits across patient journey, conversion funnel, and workflows. Identify gaps in lead management, counselling, and patient experience. Provide data-driven recommendations and consulting frameworks to clinic stakeholders. Develop customized practice growth plans with KPIs and measurable outcomes. Act as a strategic advisor to support long-term clinic growth.
PDC Strategy & Market Deployment Develop and implement regional PDC strategies with country teams. Prioritize high-potential clinics for targeted intervention. Align PDC programs with SMILE PRO and PRESBYOND growth strategies.
Conversion Excellence & Patient Journey Optimization Drive end-to-end conversion improvements from leads to surgery. Improve appointment booking and consultation effectiveness. Optimize in-clinic patient journey to reduce drop-offs.
Counselling Excellence & Capability Building Design and deliver training programs for counse...