Manager, Product Quality Assurance

**Overview**

As the Manager, Product Quality Assurance, you’ll lead an HQ-based team that builds quality into REI’s own products from concept through production, while also guiding in market issue resolution for our brands as well as all external brands we sell. Your work continues the Co-op’s progression from reactive issue resolution toward proactive, prevention-focused quality systems.

You’ll guide the team responsible for defining and maintaining quality expectations, implementing quality programs, facilitating product-specific technical reviews and leading investigation and remediation when product issues arise. For REI brands, you will be focused on building quality into the product creation process itself, minimizing the need for issue management later. You and your team will partner closely with teammates worldwide who manage in-factory quality execution and factory-facing control processes. You’ll also foster our service to the Co-op through cross-divisiona...