Manager, Professional Services

Your Impact

The Manager, Professional Services is an integral part of both internal leadership and coaching, as well as actively providing our clients a truly unique blend of technical support and consulting, software expertise, and data handling and coordination. They hire and develop team members, ensure the team responds to client needs in a timely manner with excellence in service delivery, manage escalations with clients and sales, and handle performance management of the organization. They calibrate the team and associated services while continuing to grow and scale the group. Their leadership is a key part of the continued growth and evolution of the DISCO professional services offering.

What You'll Do

• Team Management: Provides day-to-day management and oversight of the London-based Data Operations and DISCO Desk teams, including performance management, hiring, and workload management. Conducts regular reviews of team interactions with cli...