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Manager, System Planning & Development (Loyalty Programme)

The Hong Kong Jockey Club

hong kong, hong kong, Hong Kong Full-Time June 23, 2026
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Opportunity Description

The Department

The Customer Strategy, Insights and Innovation (CSII) Division identifies and leads the customer journey for all stakeholders across the Club ecosystem. The Division centralises the Club’s customer understanding and insights across owners, members and wagering customers, striving for innovation via our Digital and Retail channels. Through enhanced data provision & insights, and online / offline customer strategies devised, improve the channels’ and customer groups’ ability to enhance customer experience, drive wagering turnover and groom customers up the tiers.

The Job

You will:

  • Develop and implement a strategic project management framework for the Clubwide Loyalty (CWL) Platform, including assessing the current situation, conducting gap analysis, gathering requirements and fostering effective collaboration with IT teams and System Team and vendors for successful project execution and ensure the r...
    • Full-Time Computer Occupations

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    Opportunity Details

    Location hong kong, hong kong
    Country Hong Kong
    Type Full-Time
    Category Computer Occupations
    Posted June 23, 2026
    Deadline August 02, 2026

    About The Hong Kong Jockey Club

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    The Hong Kong Jockey Club

    hong kong, Hong Kong

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