Mandarin Guest Experience Specialist — Travel & Hospitality (Remote)

TP is seeking a Guest Experience Specialist to provide premium Mandarin and English support for travellers. The position, based in Penang, focuses on guiding guests through bookings and resolving disputes with empathy and professionalism.

This role requires a strong emotional intelligence, mediation skills, and a customer-centric mindset. With competitive pay of RM 3,800 – RM 4,800 and benefits, this is an excellent opportunity to enhance the travel experience.