Marine Claims Specialist (Johannesburg)

Job Summary

Marine Claims Specialist

A leading insurance provider is seeking a Marine Claims Specialist to manage high‑severity and complex marine claims with minimal supervision, while delivering a customer‑focused, efficient, and compliant claims service.

Key Responsibilities

• Promptly handle and resolve marine claims, ensuring clear communication with customers and external contacts.
• Develop claim strategies to assign reserves, conduct investigations, and engage appropriate suppliers.
• Assess claims value using evidence and identify fraud or recovery opportunities.
• Finalize claims within authority limits, ensuring optimal settlement outcomes.
• Engage with reinsurers and global claims teams for high‑value cases.
• Ensure compliance with local regulations and governance throughout the claim lifecycle.
• Follow customer‑specific protocols and service charters to meet expectations.
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