Market Liaison Guest Services

Job Purpose:

The Market Liaison is responsible for maintaining and strengthening the relationship between Air Culinaire Worldwide a premier aviation catering provider, and its key private aviation clients in their local market. This role serves as the primary point of contact for assigned accounts, ensuring client satisfaction, facilitating seamless communication, and overseeing the execution of catering and service level agreements. The Market Liaison acts as a bridge between the client and internal operational teams, driving client retention and identifying opportunities for growing the account.

Under the direction of the Sr Director, Guest Services, the Market Liaison, Guest Services will be responsible for managing the overall business relationship of select clients, by meeting and exceeding both the demands of our clientele, as well as performance expectations of the company. The Market Liaison, Guest Services will work with Operations, Network, IT, Finance a...