Market Support & Operations Lead

We are seeking a Market Support & Operations Lead. This role offers the opportunity to develop in an international environment, contribute to high‑impact projects across Europe, and collaborate closely with multidisciplinary teams.

As part of the Market Support and Operations team, you will play a key role in enabling and supporting our Retail of the Future markets across different transformation phases. You will ensure smooth transitions, effective support structures, and high-quality operations from project preparation through stabilization.

Key Responsibilities

1. Market Transformation (Pre Go-Live)

• Support the introduction of the support structure blueprint
• Define support roles, responsibilities, and organizational setup
• Enable all support stakeholders to be fully prepared for Go-Live
• Provide project governance to ensure sustainable and scalable support structures

2....