Mechanical Excellence Lead

About the Role We are looking for a Mechanical Excellence Lead to elevate the technical quality, performance standards, and operational capabilities of our mechanics across Electrum’s service network.

This role is ideal for a highly skilled mechanic who not only excels in hands-on diagnostics and repair but can also design systems, SOPs, training programs, and performance frameworks that raise the bar for the entire organization.

You will collaborate closely with Service, Operations, CX, and Product teams to ensure our mechanical teams deliver consistent, safe, and high-quality service while maintaining strong discipline, productivity, and customer satisfaction.

What You Will Do Set and maintain mechanical excellence standards across all service locations, ensuring consistent quality of repair, maintenance, and diagnostics.

Develop, review, and continuously improve Standard Operating Procedures (SOPs) for mechanical operations, troublesh...