Medical billing & client support specialist

Overview

We are seeking a detail-oriented and professional Medical Billing & Client Support Specialist to join our team.

This role will primarily focus on handling billing-related inquiries from parents and clients, assisting with account and payment questions, and supporting day-to-day medical billing processes. The ideal candidate will combine strong customer service skills with prior experience in medical billing, healthcare administration, or medical aid support.

Candidates with experience in the American healthcare billing system are highly preferred. However, candidates with strong South African medical aid or healthcare administration experience and the ability to learn quickly will also be considered.

Key Responsibilities Handle inbound calls and billing inquiries from parents and clients professionally and efficiently Assist with account balances, invoices, payment-related questions, and billing clarification Support medical billing processes and mai...