Medical Receptionist, Northcliff, Randburg

A specialist Cardiology practice in Northcliff, Randburg is seeking to recruit an experienced and professional Medical Receptionist. The role requires a detail oriented individual who can manage patient coordination, administrative processes, and front desk operations in a busy specialist practice.

Duties and Responsibilities

• Answer calls professionally and ensure accurate message taking
• Communicate with patients via phone, email, or SMS regarding doctor feedback
• Manage the appointment diary and schedule patient bookings
• Prepare patient files for upcoming appointments
• Welcome patients and manage waiting time expectations
• Verify and update patient information and open new patient accounts
• Obtain referral letters and medical correspondence from external healthcare providers
• Assist with obtaining laboratory and radiology results
• Provide patients with required documentation for pro...