Medical Support Assistant (Advanced)

Summary The Wilmington VA Medical Center is recruiting for a Medical Support Assistant (Advanced [AMSA]). The Medical Support Assistant (Advanced [AMSA]) will function in Health Administration Service (HAS). The incumbent is responsible for a wide range of assignments and provides administrative support to the Sections. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team, or Specialty Care Setting). Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties of a Medical Support Assistant (Advanced) include, but are not limited to: Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes. Enters Veterans seeking emergent/urgent care, scheduling appointments accurately. Promotes Veterans registration for and utilization of MyHealthyVet (MHV). Utilizes call lis...