Medical Support Assistant

Summary The purpose of this position is to serve as a Medical Support Assistant (MSA), for Health Administration Services. The incumbent is responsible for a wide range of assignments and could be utilized to provide administrative support at the Castle Point, Montrose Campuses or any of the seven CBOCs locations. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Screens patients, visitors and caregivers at entry to the Medical Center. Collects and updates insurance information from Veterans, family members and other eligible patients. Prepares correspondence and memos as needed. Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes. Provides customer service to all Veterans; identifying concerns to forward to appropriate clinic/administrative staff to ensue satisfactor...