Member Growth & Relations Officer

Description
We are looking for an Administrative Officer to strengthen client engagement, expand community awareness, and deliver support for benefits-related needs. This position combines outreach, communications, and service coordination to help build strong member relationships while supporting daily administrative activities. The ideal candidate is organized, service-focused, and comfortable working onsite five days per week while representing the organization in a detail-focused and community-facing capacity.


Responsibilities:

• Build and maintain positive relationships with current and prospective members through outreach efforts, follow-up communication, and community engagement activities.

• Develop clear, audience-focused messaging for member updates, promotional campaigns, and general communications that encourage participation and awareness.

• Respond to member questions regarding benefits, enrollment matters, and service-related...