Member Services Coordinator (Billing), Riverbend

**Member Services Coordinator (Billing), Riverbend**

_Work Mode: Onsite_

**Location:** Kohler, WI

**Opportunity**

The Riverbend Billing Coordinator oversees the confidential management of all member billing activities. This role serves as a liaison between Member Services, Accounting, and Club Operations, ensuring billing accuracy and seamless financial experience for members while supporting the General Manager with administrative and payroll-related functions.

Specific Responsibilities

**Member Billing & Account Management**

+ Prepare, review, and process member invoices, including monthly statements, initiation fees, dues, assessments, and usage‑based charges.
+ Ensure accurate posting of charges related to dining, lodging, events, retail, and other club services.
+ Monitor member accounts for discrepancies, credits, adjustments, and unapplied payments; research and resolve issues promptly.
+ Maintain accurate ...