Membership Experience Manager

A previous membership manager’s experience in a luxury 5* hotel, commercial, or boutique facility and experience in Wellness operations and ability to speak German, Russian, French, Italian or Spanish will be an advantage. A Membership Experience Manager is under the guidance of the Fitness & Wellness Manager and within the limits of Mandarin Oriental Policies. A Membership Experience Manager is to source, grow and develop our Lifestyle Membership offering by sourcing appropriate leads, arranging tours of the facilities, and signing prospects to become members. Service also extends to the retention of the established membership base, through continual support and attention to all members.

• Be fluent in English
• Have excellent sales and grooming skills. Previous experience in sales sector is an advantage.
• Have strong interpersonal skills and ability to develop rapport with guests/members t...