Membership Support Advisor

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and we are on the lookout for a passionate Member Support Advisor to join our team!

Your role will effectively handle our member queries and requests received into the Member Support team via all contact channels including Chat, Telephone and Email. You will then process these membership queries in a timely, accurate and efficient manner and actively engage with our members to give the best possible quality and service.

Based at a hub within our Nottingham David Lloyd Club, you will work as part of a team focused on providing outstanding service and support to our members. This role is based in one of our Membership Hubs, with working hours of either 9:00‑17:00 or 10:00‑18:00, offering a consistent and structured working pattern.

This role is located at our Nottingham membership hub.

We create an environment wher...