Merchandise Associate - Universal Kids Resort

JOB SUMMARY:

Responsible for conducting sales transactions with Guests in a variety of indoor and outdoor Merchandise locations throughout Universal Kids Resort property. Responsible for upholding Universal Kids Resort’s Guest Service standards, interacting positively with Guests in a friendly and courteous manner, upselling featured items as noted for each location and maintaining the cleanliness of work locations including the replenishment of inventory and supplies.

JOB RESPONSIBILITIES:


+ Provide an interactive Guest experience by selling select merchandise throughout the resort, welcoming Guests and thanking them upon exit. Generate excitement and interest in offerings with Guest interactions, theming, sharing information and utilizing spieling techniques to create a fun and inviting environment. Communicate with the management team to enhance the Guest and Team Member experience.

+ Actively demonstrate product knowledge and utilize suggesti...