Mgr Hotel Operations Planning & Delivery

**Role Purpose**Provide consultation and develop and execute training programs to hotel ownership and management of hotels in a pre-determined territory within the Americas Region.Analyze opportunities for hotels to utilize all IHG tools and resources and provide directed consulting to ensure hotels adopt and implement these tools and resources.Ensure the success of new General Managers by providing customized coaching and mentoring sessions within the first 45 days of the GM's start date.Provide one-stop crisis management support when needed and work collaboratively within the organization to resolve issues facing our hotel operators.Work in collaboration with the field-based HPS Area Managers, assisting in the resolution of complex operations and distribution issues.
**Key Accountabilities**- Develop and facilitate online training programs for hotel owners, general managers, and management company representatives focused around IHG revenue tools, best practices, implementation...