Opportunity Description
MI Analyst Contact Centre
JG Technical are currently working with a dynamic contact centre company based in Barnsley, South Yorkshire, seeking a Permanent MI Analyst to bolster their MI team during a period of increased demand.
This role is ideal for candidates with a strong background in Business Analysis and technical proficiency in SQL , Excel , and Power BI . You will be responsible for delivering accurate operational reports, maintaining data quality, and supporting ad hoc analysis for internal stakeholders and clients.
Key requirements:
- Proficient in SQL for writing and troubleshooting queries
- Advanced skills in Excel , including complex formulas and data manipulation
- Experience with Power BI dashboards and datasets
- Attention to detail with large datasets
- Ability to work independently and manage multiple reporting deadlines
This pe...