Microsoft 365 Cloud Analyst Role

Join Microsoft as a Cloud Solutions Analyst II and excel in supporting Microsoft 365. Leverage your skills to enhance usability and support user adoption of modern workplace technologies.

This position focuses on delivering practical solutions while building and maintaining tools in the Microsoft cloud environment. You will collaborate with IT teams and stakeholders to understand needs and enhance user experience. Your role will involve troubleshooting, providing documentation, and developing training content to support Microsoft 365, Copilot, and associated platforms.

Key Responsibilities: • Evaluate and support M365 tools like Teams and SharePoint • Troubleshoot issues and escalate for further assistance • Create support documentation and knowledge articles • Develop solutions with Power Platform and SharePoint • Provide training and support for Microsoft 365 adoption initiatives

Requirements: • Minimum of 2 years of experience in M365 support • Hands-on ex...