Mid-Market Account Manager, Sarawak (Enterprise Business)

Responsibilities

• Develop and formulate strategic and tactical plans in a bigger market portfolio.
• Ensure KPI and goals of the assigned accounts in the portfolio are met.
• Build market position in the assigned account by identifying potential business deals and closing relationship with existing and new customers.
• Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts.
• Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
• Protect the organization’s value by keeping company information and tender confidential.
• Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable.
• Assist collection team on customers' aging.
• Ensure the pipeline in CRM is diligently updated, consistently putting new opportunities week on week...