Motor Assessing Manager

The role

The Motor Assessing Manager is responsible for leading, developing & driving the Assessing Business via a team of technical, process and customer service experts to drive market-leading cost capabilities via the application of Auto & General’s Repair Method and Assessing Quality Assurance Framework.

• Celebrate success whilst promoting a culture of high performance.
• Act as an escalation point for complex complaints and manage team and supplier referrals.
• Coach and mentor your team by building relationships with individual team members, setting clear goals, providing constructive feedback and fostering learning opportunities.
• Act as a role model by demonstrating our values and influencing how they are lived within your team.
• As a representative of the Leadership Team, demonstrate your capacity to self-manage and positively influence those around you.
• Lead the team to achieve the organisation's...