MS Engineer (L2)- (Remote)

Are you looking for a career in one of the best engineering companies? Apply for this MS Engineer (L2) role!

MS Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the MS Engineer (L2) are able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The MS Engineer (L2) focuses on second line support for incidents and requests with medium level of complexity.

Requirements

• Develops, maintains, and deploys system-level applications and server infrastructure
• Develops and implements performance tuning strategies to ensure that the application is optimal for response t...