Mx Collections Specialist

Coyote Logistics is a leading global third-party logistics provider that has moved the industry forward with expertise and integrity for over 15 years.Our strengths lie in our services and solutions, driven by our exceptional people.That's why we're committed to offering a best-in-class employee experience to our global workforce.DAILY TASKS & RESPONSIBILITIES (include, but not limited to):- Proactively communicate with customers to ensure timely payments.
- Make collection calls to customers to collect on past due accounts.
- Analyze aging reports to identify problematic accounts to escalate.
- Identify and recommend accounts for credit holds and/or Third-Party Collections.
- Prepare non-paying customers for third-party collections.
- Identify accounts that would qualify for the Auto Collect Program.
- Research short pays, working with both the external customer and internally with the customer representative.
- Troubleshoot billing discrepancies with Th...