Opportunity Description
The National & Government Support Senior Analyst supports critical operational, billing, and customer service functions for the CTSC organization.
This role partners with field teams, customers, and internal stakeholders to ensure accurate transactions, issue resolution, and consistent execution of account requirements. It provides dedicated support for both National and Government Accounts, including billing, account maintenance, and bid coordination.
**Why This Role Matters**
+ Ensures accuracy and efficiency in billing, transactions, and account management, directly impacting revenue flow and customer trust.
+ Enables successful national and government account operations, supporting compliance, bid execution, and high customer satisfaction.
**What You Will Do**
+ Provide support to CTSC field teams and customers by resolving National Account process, billing, and payment issues.
+ Manage and reconcile billing activities, including unresol...
This role partners with field teams, customers, and internal stakeholders to ensure accurate transactions, issue resolution, and consistent execution of account requirements. It provides dedicated support for both National and Government Accounts, including billing, account maintenance, and bid coordination.
**Why This Role Matters**
+ Ensures accuracy and efficiency in billing, transactions, and account management, directly impacting revenue flow and customer trust.
+ Enables successful national and government account operations, supporting compliance, bid execution, and high customer satisfaction.
**What You Will Do**
+ Provide support to CTSC field teams and customers by resolving National Account process, billing, and payment issues.
+ Manage and reconcile billing activities, including unresol...
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