Neighbourhood Manager

Neighbourhood Service Manager
Solihull
Full Time
Permanent
£65,038
We’re seeking an experienced Neighbourhood Service Manager to lead a large-scale housing management service, overseeing neighbourhood operations across approximately 16,000 properties and driving service excellence, tenancy management, and neighbourhood standards within a fast-paced housing environment.
THE ROLE
The Neighbourhood Service Manager will provide strategic and operational leadership across a large housing management function, ensuring high-quality tenancy and neighbourhood management services are delivered to residents while maintaining compliance, performance standards, and customer satisfaction.
• Lead and manage a high-performing neighbourhood management service covering approximately 16,000 properties.
• Provide direct leadership to Neighbourhood Team Leaders, Neighbourhood Officers, Safer Neighbourhood Officers, and Neighbourhood Assistants.
• Oversee anti-social...