Opportunity Description
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Join Amazon's Office Network Reliability Engineering team and help keep our global office networks running smoothly for 540,000 Amazonians across 400+ locations. In this role, you'll combine expert incident resolution with systematic capability building and proactive reliability engineering-designing automation systems, self-service tools, and operational processes that scale our ability to detect, respond to, and prevent network incidents before they impact productivity.
Key job responsibilities
- Provide Tier 3 escalation support on a rotating on-call schedule for your regional hub, diagnosing and resolving complex office network incidents including multi-site outages, routing protocol failures, wireless infrastructure degradation, and circuit performance problems whil...
DESCRIPTION:
Join Amazon's Office Network Reliability Engineering team and help keep our global office networks running smoothly for 540,000 Amazonians across 400+ locations. In this role, you'll combine expert incident resolution with systematic capability building and proactive reliability engineering-designing automation systems, self-service tools, and operational processes that scale our ability to detect, respond to, and prevent network incidents before they impact productivity.
Key job responsibilities
- Provide Tier 3 escalation support on a rotating on-call schedule for your regional hub, diagnosing and resolving complex office network incidents including multi-site outages, routing protocol failures, wireless infrastructure degradation, and circuit performance problems whil...
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