Opportunity Description
- Job Role:
- The New Business Outbound Consultant will be responsible for investigating, troubleshooting and resolving all queries related to Account Origination journey for New Bank client, including Bin migration clients.
- Areas of responsibility may include but not limited to (product and systems will be trained here):
- Investigate, troubleshoot why clients are stuck in the Account Origination journey
- Provide feedback and insights on Account Origination journey blockers
- Provides exceptional client on-boarding experience - personalized, warm and effective through our multiple channels e.g. calls, web, chat, video, etc.
- Supports the new accounts application process and ensure accuracy/completeness of activations, when requir...
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