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Night-Shift Helpdesk Customer Advisor

Mitie Cleaning & Hygiene Services

birmingham, england, United-Kingdom Full-time June 12, 2026
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Opportunity Description

Mitie Cleaning & Hygiene Services in Birmingham is hiring for a customer service role within their Helpdesk team, working a 7pm to 7am shift pattern. You'll be responsible for delivering top-notch customer service and resolving queries effectively while adhering to key performance indicators.

The ideal candidate will have experience in customer service, a strong sense of ownership, and the ability to work flexibly and collaboratively as part of a team. Benefits include a virtual GP, financial wellbeing assistance, and various lifestyle perks.

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Full-time Management & Operations

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