Opportunity Description
Job Summary
The Norwich Lab Manager will be responsible for managing the repair and calibration services for electrical and temperature equipment. This role involves leading a team of technicians and Lab Admin, ensuring high-quality service delivery, and maintaining compliance with industry standards and regulations.
Key Responsibilities
- Team Leadership: Supervise, train, and mentor a team of repair and calibration technicians, fostering a collaborative and high-performance work environment.
- Service Management: Oversee the repair and calibration processes, ensuring timely and accurate service delivery to meet customer expectations.
- Quality Control: Implement and maintain quality assurance procedures to ensure all services meet industry standards and customer requirements.
- Technical Support: Provide technical guidance and support to the team, troubleshooting complex issues and ensuring effective problem resolution.
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