Opportunity Description
The Role
As Office & Experience Manager, you’ll be the face of the Hub, the first-person people see, and the person who quietly keeps everything running smoothly behind the scenes. This is not a people management role; it’s about managing an environment. You’ll be based primarily on the main entrance desk, but this role is dynamic, engaging with innovators, tenants, visitors and colleagues, liaising with heads of departments, and ensuring the Hub feels welcoming, organised and alive.
What You’ll Be Doing
- Acting as the first point of contact for everyone coming into the Hub
- Creating and maintaining a well run, welcoming environment, rather than just processing tasks
- Liaising with other heads of department, contractors and internal teams
- Coordinating day to day operations: meeting rooms, visitors, stock, supplies and logistics
- Handling issues that don’t come with a rulebook, being comfortable working in the grey
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