Office manager (insurance)

Our client in the Insurance industry is looking for an Office Manager to manage and oversee branch administration and support to sales.

Key Responsibilities Travelling will be required to the various offices (Mthatha, Queenstown, Lusikisiki, King Williams Town) Manage all client liaison and sales support in the branch offices Manage the service delivery to external and internal clients (TCF) Handle and report complaints effectively (TCF) Manage compliance and effectiveness of client service levels (TCF) Monitor the quality of all client services administration towards sales (TCF) Assist sales to ensure that sales targets are achieved Management, adherence and control of client survey (TCF) Management of business retention Manage new business policy administration Oversee efficiency & accuracy of data capturing (TCF) Oversee compliance of quality assurance on all new business processes (TCF) Oversee Tick off procedures and policies (TCF) Manage claims administration Review clai...