Officer - Government Relations (UAE National ONLY)

The Government and Regulatory Officer is responsible for processing, handling, and responding to requests and queries received from Courts, Police, Public Prosecution, and Minor Affairs authorities across the UAE and Qatar, ensuring that all customer and non-customer cases are handled in a timely, accurate, compliant, and risk-free manner. The role supports the Manager and the team in meeting the objectives set by the unit Head by assisting with the execution of approved processes, controls, and requirements related to government and regulatory entities.

• Case Processing: Process and handle UAE Court Orders as per approved procedures.
• Cross-Border Coverage: Process and handle Qatar Court Orders and LEA requests within defined SLAs.
• Law Enforcement Support: Handle Police letters and enquiries across all UAE emirates.
• Prosecution & CID: Handle Public Prosecution and CID correspondence (UAE).
• Inbox Management: Manage and respond to e...