Officer Inhouse Sales and Customer Service SIN

Description

Ensure the timely answering of customer sales queries, their bookings and follow up

-          By prioritizing the incoming quotes as per set guidelines

-          By following the set guidelines in terms of price offering in order to win the quote

-          By swiftly responding to customers ad hoc(spot) requests utilizing the Cargolux’s tools (LEAP)

-          By offering multiple options on a quote, so that the customers always find a suitable one (price, time)

-          By coordinating special cargo with the relevant stakeholders (RM, Global Logistics, …)

-          By promoting Cargolux’s value added services

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