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Officer, Intermediaries Contact Center

Prudential plc

Hong Kong, Hong Kong, Hong Kong Full time June 14, 2026
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Opportunity Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Intermediaries Contact Center aims to provide universal life administration support to agency force, including Underwriting, Policy Administration and Claims.

Job Responsibilities

  • Address agency enquiries of life administration, via written correspondence, verbal conversations, and face-to-face sessions

  • Offer real case consultations, communications with operation and agency, case ownership and management until resolution

  • Engage in continuous self-development with regards to ...

  • Full time Information and Record Clerks

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