Officer- IT ERP (Based in Jordan)

We’re Hiring: Officer –IT ERP Support

Location: Jordan | Company: Classic Fashion

Classic Fashion is expanding its IT – Business Solutions team , and we are looking for a skilled and driven Officer – ERP Support to ensure seamless functioning of our ERP and HCM systems across the organization.

This role is ideal for professionals who excel in application support, team coordination, and problem-solving in a fast-paced environment.

Key Responsibilities

• Lead and support ERP/HRMS issue resolution across multiple departments
• Troubleshoot, diagnose, and resolve end-user system issues efficiently
• Collaborate with engineering and implementation teams to close support tickets
• Ensure adherence to SLAs and manage high-priority system incidents
• Document solutions, collect user feedback, and recommend process improvements <...