OMNI Department Manager in Quebec City

Lead customer service efforts as an OMNI Department Manager at Walmart in Quebec City. Support shoppers’ needs while overseeing online grocery tasks and managing your team's workflow.
As an OMNI Department Manager, you will train OMNI Associates and ensure seamless operations for online orders. Your role includes overseeing the daily operational tasks, including workload determination and email action items. Maintain cleanliness standards similar to fresh associates while providing exceptional customer service and support.
Key Responsibilities:
• Train and develop all OMNI Associates effectively
• Complete Back Office Setup for order management
• Manage daily picks and post-pick activities
• Ensure e-commerce cleaning standards are maintained
• Greet customers warmly and assist with purchases
Requirements:
• Minimum age of 16 years
• Commitment to customer service excellence
• Ability to manage multiple tasks efficiently
• Understanding of online gro...