On-Site Patient Services Coordinator Role

Support patient care at Canada House Clinics as a Patient Services Coordinator. In this on-site position, you will focus on effective client service and accurate record maintenance.
As the initial contact for clients, you will handle inquiries via phone and in-person, ensuring a welcoming environment. Key duties include managing the patient registration process, ensuring the accuracy of client profiles in the CPM system, and collaborating with the Cannabis Educator on timelines for pending documents. You'll also participate in special events to showcase Canada House's services.
Key Responsibilities:
• Handle front desk client interactions and phone calls
• Maintain organized patient registration files
• Update and verify electronic health records
• Assist clients in obtaining necessary diagnosis proofs
• Participate in clinics and trade shows as required
Requirements:
• Proficient in electronic health record management
• Strong attention to clinical detail...